Author Archives: Brian H. Merriam, CPCU, ARM, AAI

Brian H. Merriam, CPCU, ARM, AAI

About Brian H. Merriam, CPCU, ARM, AAI

376 Broadway Schenectady, New York 12305 Toll-Free: (877) MERRIAM x 201 (877) 637-7426 x 201 Send Email

The Importance of Written Procedures

I have heard it argued that a mission or shelter is better off having no written procedures than to have them and not adhere to them. This argument maintains that a court of law would, therefore, be unable to prove that the staff and/or volunteers did anything inconsistent with the organization’s procedures...